The collection log alert is a service that monitors your notes (you must have your notes.csv file uploaded into the My Portfolio page for it to work) and when a new collection log entry is posted to any one of them, an e-mail message is sent to you to let you know of the activity. You can opt in or out of this service in the Preferences screen.
The e-mail frequency does not apply to this type of alert. Alerts are sent as soon as Interest Radar detects a change in the log.
The detection may not be on the same day a log entry is posted to the loan. This is the schedule for checking new messages:
|Loan Status||Verification Frequency|
|In Funding||Not monitored|
|In Review||Not monitored|
|Current||Daily from the day a payment is expected until it is received|
|In Grade Period||Daily|
|Late (16-30 days)||Daily|
|Late (31-120 days)||Daily|
|Performing Payment Plan||Daily from the day a payment is expected until it is received|
|Default||Every 30 days|
|Charged Off||Every 30 days|
|Fully Paid||Not monitored|